Zero Tolerance Patient Harassment Policy

Dentist Colorado Springs




Zero Tolerance Patient Harassment Policy

Dentist Colorado Springs


Vibrant Laser Dentistry maintains a strict zero-tolerance policy regarding staff harassment of any kind, including verbal abuse, physical intimidation, threats, discriminatory remarks, sexual advances, or any other behavior that creates a hostile or unsafe environment for staff, patients, or visitors.

Prohibited behaviors include, but are not limited to:

  • Verbal abuse such as yelling, name-calling, insults, or offensive language directed at staff.
  • Physical aggression or threats of violence towards staff or other patients.
  • Unwanted sexual advances or comments of a sexual nature.
  • Discriminatory remarks based on race, ethnicity, religion, gender, sexual orientation, or disability.
  • Repeatedly demanding unreasonable services or special treatment beyond standard care.
  • Disruptive behavior that interferes with the efficient operation of the facility.

Reporting Procedures:

Any staff member experiencing patient harassment must immediately report the incident to their supervisor or designated reporting authority.

Reports will be taken seriously and investigated promptly, with appropriate action taken based on the severity of the situation.

Consequences of Harassment:

Depending on the severity of the incident, consequences may include:

  • Verbal warning
  • Written warning
  • Suspension of care
  • Termination of patient relationship
  • Referral to law enforcement if necessary

Patient Responsibilities:

  • Patients are expected to treat all staff with respect and courtesy.
  • Patients should communicate concerns or complaints through appropriate channels, such as speaking to their provider or using the facility’s grievance process.

Policy Enforcement: This policy applies to all patients, visitors, and staff at Vibrant Laser Dentistry.

Supervisors and management are responsible for ensuring this policy is understood and enforced consistently.

Speak with a member of our team today!

A smiling woman in a light grey suit stands confidently outside a modern building.

Why Choose Dr. Nichole Anderson?

Dentist Colorado Springs


Dr. Nichole Anderson is dedicated to creating a positive dental experience for children and their families. With years of experience in pediatric dentistry, she understands how to make young patients feel at ease during cleanings and exams. Her gentle, friendly approach helps alleviate any anxiety and ensures your child feels comfortable and cared for at every visit.

Dr. Anderson takes the time to educate both parents and children on proper oral care techniques, fostering optimal habits that last a lifetime. She uses advanced tools and techniques to deliver thorough, effective care while keeping each visit as stress-free as possible. Parents appreciate her dedication to personalized care and her commitment to providing the highest standard of treatment. When you trust Dr. Anderson with your child’s dental care, you’re choosing a provider who prioritizes comfort, education, and long-term oral health. Her goal is to make every visit a positive experience for you and your child.

We Are Welcoming
New Patients!

“My visit to Vibrant Laser was constructive and informative. Ashley was an excellent hygienist. She explained the steps in the cleaning process and the condition of my teeth and gums. Dr. Rikli’s examination was right on target. He identified an issue and made recommendations so I could speak constructively with my previous provider. In less then 24 hours, I initiated a positive plan with the provider and feel confident the issue is going to be resolved. I know where to get help if it need it. I also appreciated Samantha’s prompt follow through, sending x-rays to my previous provider supporting Dr. Rikli’s conclusion.  I was very impressed with the teamwork exhibited at Vibrant. Thank you and I will be back in 6 months.”

“I am currently having an implant done. I had one done at a prior office and the experience here is noticeably better. The staff are very informative and incredibly knowledgeable. I have not had any problems or discomfort that I had at the prior office. Dr. Anderson is extremely talented and I would highly recommend this office to anyone needing dental care. The follow-up to procedures also lets you know that they truly care about your dental health.”

“Dr. Anderson is a compassionate, kind, and gentle dentist. In addition, I have been blessed to have Oleta as my hygienist from the very beginning!”

“When my daughter was born, she struggled with a weak and inconsistent latch, had difficulty transferring milk, and exhibited signs of a tongue tie, including lip blisters, reflux, and clicking while feeding. She also experienced full-body tension that made car rides unbearable. Dr. Anderson carefully listened to my concerns, conducted a thorough examination, and diagnosed both a tongue and lip tie, recommending a WaterLase release. She explained the procedure, reassured us throughout, and provided detailed aftercare instructions, ensuring my daughter’s comfort and successful healing. Immediately after the procedure, my daughter’s latch improved, her reflux lessened, and her discomfort eased. Over time, her feeding became more efficient, her muscle strength improved, and she was able to gain the weight she needed to thrive. Dr. Anderson’s support before, during, and after the release was invaluable, and her genuine care for my daughter’s well-being made an immeasurable difference in our lives, for which I will always be grateful.”

“Dr. Anderson is the absolute best! I have received Botox from places in the past but it never seemed to work for very long or at all. After seeing Dr. Anderson for Botox I can never go anywhere else! Truly amazing the difference she has made in how I feel about myself. She is very knowledgeable and makes you feel heard no matter what. I am very lucky to have found such a caring and great dentist!”

“Prior to NightLase and NaseLase, I was an occasional mouth breather, clencher/grinder, and there were nights I’d wake up several times. Once receiving my first session, the results were instant, I was able to get the deepest sleep I’ve had in years. I have not mouth-breathed or grinded since. It’s been so incredible being able to sleep in peace!”

“Six years ago, choosing a new Dentist for our family of four was a very important decision. Clearly, This practice’s entire staff take great pride in their work. At every stage, they have always been professional and conscientious for me and my family.”